Shipping policy

Tracking your order

Once your order has been dispatched, you will receive an email with tracking details.

Incorrect address

If you’ve entered the wrong shipping address, contact us as soon as possible. If your order hasn’t been dispatched yet, we’ll do our best to update it. Once an order has shipped, we may not be able to make changes.

Delayed, lost, or damaged parcels

If your parcel is delayed, lost, or arrives damaged, contact us with your order number and any relevant details or photos, and we’ll help investigate the issue with the courier.